Feature: Direct Instagram Posting

Introduction

Great news! We have finally been approved as a direct integration partner with Instagram. This article will guide you through using this new feature. Plus, you will be able to automatically publish user-generated photos and videos to your Instagram feed from your photo and video contests and galleries!

Getting Started with Direct Instagram Posting

1. Accessing Workspace Preferences:
   • Go to the top right and select ‘Workspace Preferences' for agency clients, or ‘Account Preferences' for non-agency clients.
   • For agency users, a link is available for clients to add their account, now including Instagram integration.
2. Adding Instagram Account:
   • Scroll down to the Instagram section.
   • There are two ways to publish to Instagram using Software: viral.io integration or direct publishing.
   • Click ‘Add Account' and enter the password for the account that manages the Facebook page linked to your Instagram account.
3. Requirements for Direct Publishing:
   • This feature only supports business Instagram accounts.
   • The Instagram account must be connected to a Facebook page you manage.
   • For converting to a business account or connecting a Facebook page, follow this Troubleshooting Guide: Adding Your Instagram Account.
4. Using Direct Publishing:
   • Select the Instagram account you want to post to.
   • Add a caption and choose an image or video for your post.
   • Use the hashtag group feature to automatically populate hashtags in the first comment.
   • Choose a category and add it to the queue or publish immediately.
   • Verify the post using the Verification Report and view the live post.

Limitations and Features

• Maximum Images Per Post: You can only post one image with direct publishing.
• Posting to Stories: Not available with direct publishing; viral.io for this feature.
• Account Types Allowed: Only business accounts with direct publishing.
• Automated Posting: Fully automated with direct publishing.
• First Comment Feature: Enabled for direct and viral.io publishing.

Additional Notes

• Viral.io charges $5/month per Instagram account, while direct publishing is free.
• Direct publishing is subject to the limitations set by Facebook's API.
• For any issues or feedback, connect with support, or search the Knowledge Base.

We hope this guide enhances your Instagram marketing strategy with our direct publishing feature. Happy posting!

Need further assistance? Reach out to support for more help, or search the Knowledge Base.