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- Articles coming soon
Publish: Social Media Publishing
- Feature: Enhanced Video Publishing Features
- Feature: Publishing To Facebook Stories
- Feature: Direct Instagram Posting
- Troubleshooting: Adding Your Instagram Account
- Social Media Management Software Walkthrough
- Why ReQueue Is Not Available In Twitter (X)
- Why Are My Social Profiles Not Displayed On The Publish Dashboard?
- Why Are My Instagram Videos Uploaded To YouTube Even Though They Are Very Short?
- Which Types Of Social Media Accounts To Create And In Which Order
- Publishing Messages To Social Media
- Posting To Instagram: Images And Aspect Ratios
- Social Media: My LinkedIn Post Did Not Publish Anything
- Managing Your Messages: How to Resend Messages
- Managing Your Messages: How To Edit Messages
- Managing Your Messages: How To Delete Messages
- I Am Unable To Edit My Post In The Publish Dashboard
- Is There Bulk Photo Upload?
- Social Media: Publish To Instagram Reels
- In Marketing Calendar, Can I Filter Posts Per Category?
- How To Use The Schedule Tab In Publish Editor
- How To Delete Published Posts
- How To Post To TikTok
- How To Make The Most Of The Queue Feature Of Publish Editor
- How To Format Social Posts In Preview
- How To Find The RSS Feed Of A Website
- How To Disable Uploading To YouTube
- How To Create A Video Post
- How To Create A Post From A Published Facebook Post
- How To Create A Gallery Or Carousel Post On Instagram
- How To Add Instagram Accounts
- How Do I Make Sure That The Right Image Is Shown On Facebook When It Is Added Through A Link?
- How Can I Schedule A Post To Publish Every 45 Days?
- How Can I Disable Adding Videos To YouTube When Posting To Instagram Using The Mobile App?
- Do You Have Time-Specific Categories, Like For Holidays?
- Troubleshooting: Duplicate Posting On Facebook & Instagram
- Troubleshooting: Facebook Permissions Error
- Is There A Way To Remove Published By?
- I Just Published A Social Post, But Verification Report Shows Verification Failed
- I Just Published A Social Post, But I Can Not Find It
- How Publishing A Video To Instagram Using The Mobile App Works
- My YouTube Account Is Not Showing In Publish Editor
- How Do I Add My Social Accounts?
- Show Remaining Articles (27) Collapse Articles
Campaigns: Lead Generation
- Campaign: How To Create And Manage A Photo, Video Or Essay Contest From Start To Finish (Step-By-Step)
- Template: Social Media Contest Rules
- Social Media Management Software Walkthrough
- Why Does My Campaign Image Remain The Same Even When I Added The Logo On The Header Section
- Where Do I Add The Downloadable Content When Setting Up A Downloadable Content Campaign?
- Feature: Mastering The Visual Design Editor in Campaigns
- Feature: Viral Sweepstakes Campaign
- Feature: Viral Competition Campaigns
- How To Use Campaign Series: Triggered Series, Scheduled Series, and Split Tests
- Campaign Series: How To Edit A Series
- Campaign Series: How To Delete A Series
- Campaign Series: How To Copy A Series
- Campaign Series: How To Add A New Series
- Managing Your Social Media Campaigns: How To Edit Campaigns
- Managing Your Social Media Campaigns: How to Delete Campaigns
- Managing Your Social Media Campaigns: How To Copy Campaigns
- I Would Like To Start My First Campaign, Can You Help Me?
- Troubleshooting: I Created A Campaign Using A Foreign Language But It Has A Font Error
- Campaigns: How To Test A Contest Or Sweepstakes
- Campaigns: How To Setup White Label Campaign Emails
- Campaigns: How To Provide A Unique Tracked Link In Refer-A-Friend And Referral Sweepstakes Campaigns
- How To Pre-Populate Campaign Form Fields With Your Customers Information
- Campaigns: How To Pause Or End A Campaign
- Campaigns: How To Keep Bots Out Of Your Sweepstakes
- Campaigns: How To Add GDPR Compliance To Campaign Forms
- Campaign: Help! The System Is Not Saving My Design
- Campaigns: How To Edit Display Groups
- Campaigns: How To Delete Display Groups
- Campaigns: How To Add A New Display Group
- Campaigns: Understanding Display Groups
- Campaigns: Save And Deploy Your Campaign
- Campaigns: Referral Campaigns Vs. Engagement Campaigns (Which One Is The Right Campaign)
- Campaigns: How To Set Up A New Social Media Campaign
- Campaigns: How to Deploy Your Social Media Campaigns
- Campaigns: Customizing How And Where Campaign Submissions Are Syndicated
- Campaigns: Choosing Your Settings
- Campaign Types
- How To Connect A Social Media Campaign To Zapier For Thousands Of Integrations With CRM & Email Providers
- Feature: Integrate Almost Any Email Service Provider With Our HTML Form Integration!
- How Many Pixel Codes Can I Use?
- How Do I Set-Up My Own Autoresponder?
- How Do I Integrate A Facebook Pixel (Or Any Pixel) To My Social Media Campaign Microsite?
- Do Autoresponder Emails Have Limits?
- Show Remaining Articles (28) Collapse Articles
Features
- Feature: Enhanced Video Publishing Features
- Feature: Publishing To Facebook Stories
- Feature: Direct Instagram Posting
- Onboarding: Streamline Your Social Media Marketing
- Learn To Use Our Social Media Management Software Like a Pro!
- Social Media Management Software Walkthrough
- Feature: Mastering The Visual Design Editor in Campaigns
- Feature: Viral Sweepstakes Campaign
- Feature: Viral Competition Campaigns
- How To Use Campaign Series: Triggered Series, Scheduled Series, and Split Tests
- Campaign Series: How To Edit A Series
- Campaign Series: How To Delete A Series
- Campaign Series: How To Copy A Series
- Campaign Series: How To Add A New Series
- Managing Your Social Media Campaigns: How To Edit Campaigns
- Managing Your Social Media Campaigns: How to Delete Campaigns
- Managing Your Social Media Campaigns: How To Copy Campaigns
- Campaigns: How To Setup White Label Campaign Emails
- Campaigns: How To Provide A Unique Tracked Link In Refer-A-Friend And Referral Sweepstakes Campaigns
- How To Pre-Populate Campaign Form Fields With Your Customers Information
- Campaigns: How To Keep Bots Out Of Your Sweepstakes
- Campaigns: Understanding Display Groups
- Campaigns: Referral Campaigns Vs. Engagement Campaigns (Which One Is The Right Campaign)
- Campaigns: How To Set Up A New Social Media Campaign
- Campaigns: How to Deploy Your Social Media Campaigns
- Campaigns: Choosing Your Settings
- Campaign Types
- Publishing Messages To Social Media
- Posting To Instagram: Images And Aspect Ratios
- Social Media: Publish To Instagram Reels
- How To Create A Video Post
- How To Create A Post From A Published Facebook Post
- How To Create A Gallery Or Carousel Post On Instagram
- How To Add Instagram Accounts
- How To Track And Report On eCommerce Store Revenue
- How To Access Your Social CRM Database
- How To Access Your Share Buttons Reporting And Analytics
- How To Access Your Published Messages Reporting And Analytics
- How To Access Your Campaigns Reporting And Analytics
- Why Use Share Buttons
- How To Preview And Edit New Share Buttons
- How To Edit Existing Share Buttons
- How To Delete Share Buttons
- How To Create New Share Buttons
- How To Copy Share Buttons
- How To Setup Webhooks Integration
- How To Connect A Social Media Campaign To Zapier For Thousands Of Integrations With CRM & Email Providers
- How Analytics Integration Works
- Feature: Integrate Almost Any Email Service Provider With Our HTML Form Integration!
- How To Do A Search Within The Software
- How To Authorize Google To Allow SMTP
- Getting Started Guide
- Manage Users: Making A User An Administrator Or Moderator
- Manage Users: Editing A User
- Manage Users: Deleting A User
- Manage Users: Adding A New User
- How To Setup A Custom Link Shortener Domain
- How To Set Account Preferences
- How Can I Edit A Post In The Queue That My User Has Added?
- How Can Agencies Use This Tool To Serve Multiple Clients?
- Show Remaining Articles (45) Collapse Articles
Troubleshooting
- Troubleshooting: Adding Your Instagram Account
- Why Does My Campaign Image Remain The Same Even When I Added The Logo On The Header Section
- Troubleshooting: I Created A Campaign Using A Foreign Language But It Has A Font Error
- Campaign: Help! The System Is Not Saving My Design
- Why ReQueue Is Not Available In Twitter (X)
- Why Are My Social Profiles Not Displayed On The Publish Dashboard?
- Why Are My Instagram Videos Uploaded To YouTube Even Though They Are Very Short?
- Social Media: My LinkedIn Post Did Not Publish Anything
- I Am Unable To Edit My Post In The Publish Dashboard
- How Do I Make Sure That The Right Image Is Shown On Facebook When It Is Added Through A Link?
- How Can I Disable Adding Videos To YouTube When Posting To Instagram Using The Mobile App?
- Troubleshooting: Email Integrations with Campaigns
- Troubleshooting: Duplicate Posting On Facebook & Instagram
- How To Clear The App Data On Your Mobile Device
- Troubleshooting: Upload Button In My Campaign Is Not Showing
- Troubleshooting: Unable To Log-In To The Mobile App
- Troubleshooting: Facebook Permissions Error
- Is There A Way To Remove Published By?
- I Press Publish Now Button, NOTHING Happens
- I Just Published A Social Post, But Verification Report Shows Verification Failed
- I Just Published A Social Post, But I Can Not Find It
- How To Remove The Record A Video Button In Video Campaigns
- How To Remove The Caption Entry In A Photo Contest?
- How To Change The Size Of My Contest Page So It Is Not Very Narrow
- My YouTube Account Is Not Showing In Publish Editor
- Show Remaining Articles (10) Collapse Articles
How To
- Campaign: How To Create And Manage A Photo, Video Or Essay Contest From Start To Finish (Step-By-Step)
- Onboarding: Streamline Your Social Media Marketing
- Learn To Use Our Social Media Management Software Like a Pro!
- Social Media Management Software Walkthrough
- Where Do I Add The Downloadable Content When Setting Up A Downloadable Content Campaign?
- Feature: Mastering The Visual Design Editor in Campaigns
- Feature: Viral Sweepstakes Campaign
- Feature: Viral Competition Campaigns
- How To Use Campaign Series: Triggered Series, Scheduled Series, and Split Tests
- Campaign Series: How To Edit A Series
- Campaign Series: How To Delete A Series
- Campaign Series: How To Copy A Series
- Campaign Series: How To Add A New Series
- Managing Your Social Media Campaigns: How To Edit Campaigns
- Managing Your Social Media Campaigns: How to Delete Campaigns
- Managing Your Social Media Campaigns: How To Copy Campaigns
- I Would Like To Start My First Campaign, Can You Help Me?
- Campaigns: How To Test A Contest Or Sweepstakes
- Campaigns: How To Setup White Label Campaign Emails
- Campaigns: How To Provide A Unique Tracked Link In Refer-A-Friend And Referral Sweepstakes Campaigns
- How To Pre-Populate Campaign Form Fields With Your Customers Information
- Campaigns: How To Pause Or End A Campaign
- Campaigns: How To Keep Bots Out Of Your Sweepstakes
- Campaigns: How To Add GDPR Compliance To Campaign Forms
- Campaigns: How To Edit Display Groups
- Campaigns: How To Delete Display Groups
- Campaigns: How To Add A New Display Group
- Campaigns: Save And Deploy Your Campaign
- Campaigns: How To Set Up A New Social Media Campaign
- Campaigns: How to Deploy Your Social Media Campaigns
- Campaigns: Customizing How And Where Campaign Submissions Are Syndicated
- Campaigns: Choosing Your Settings
- Managing Your Messages: How To Edit Messages
- Managing Your Messages: How To Delete Messages
- How To Delete Published Posts
- How To Format Social Posts In Preview
- How To Find The RSS Feed Of A Website
- How To Create A Video Post
- How To Create A Post From A Published Facebook Post
- How To Create A Gallery Or Carousel Post On Instagram
- How To Add Instagram Accounts
- How To View Your Optimal Send Times Reporting And Analytics
- How To Use Reporting And Analytics
- How To Track And Report On WooCommerce Store Revenue
- How To Track And Report On eCommerce Store Revenue
- How To Access Your Social CRM Database
- How To Access Your Share Buttons Reporting And Analytics
- How To Access Your Published Messages Reporting And Analytics
- How To Access Your Campaigns Reporting And Analytics
- How To Preview And Edit New Share Buttons
- How To Edit Existing Share Buttons
- How To Delete Share Buttons
- How To Create New Share Buttons
- How To Copy Share Buttons
- How To Setup Webhooks Integration
- How To Connect A Social Media Campaign To Zapier For Thousands Of Integrations With CRM & Email Providers
- How Analytics Integration Works
- Feature: Integrate Almost Any Email Service Provider With Our HTML Form Integration!
- How To Remove Or Delete A Workspace From Your Agency Dashboard
- How To Do A Search Within The Software
- How To Clear The App Data On Your Mobile Device
- How To Authorize Google To Allow SMTP
- Getting Started Guide
- I Just Published A Social Post, But I Can Not Find It
- How To Type Emojis On Your Mac Or PC And Use It On Your Posts
- How To Remove The Record A Video Button In Video Campaigns
- How To Remove The Caption Entry In A Photo Contest?
- How To Change The Size Of My Contest Page So It Is Not Very Narrow
- How Do I Integrate A Facebook Pixel (Or Any Pixel) To My Social Media Campaign Microsite?
- How To Approve Employee Posts
- How To Approve Customer Videos
- How To Approve Customer Text Posts
- How To Approve Customer Photos
- Manage Users: Making A User An Administrator Or Moderator
- Manage Users: Editing A User
- Manage Users: Deleting A User
- Manage Users: Adding A New User
- How To Setup A Custom Link Shortener Domain
- How To Set Account Preferences
- How Do I Add My Social Accounts?
- Can We Work With Clients Without Having Them As Users?
- Account Settings: How To Customize Your Account Settings
- Account Settings: How To Cancel Your Account
- Show Remaining Articles (68) Collapse Articles
Reports: Reporting & Analytics
- Social Media Management Software Walkthrough
- How To Use Campaign Series: Triggered Series, Scheduled Series, and Split Tests
- What Are Leads?
- Social Media Metrics Used In Reports
- How To View Your Optimal Send Times Reporting And Analytics
- How To Use Reporting And Analytics
- How To Track And Report On WooCommerce Store Revenue
- How To Track And Report On eCommerce Store Revenue
- How To Access Your Social CRM Database
- How To Access Your Share Buttons Reporting And Analytics
- How To Access Your Published Messages Reporting And Analytics
- How To Access Your Campaigns Reporting And Analytics
- How Analytics Integration Works
- I Just Published A Social Post, But Verification Report Shows Verification Failed
- I Just Published A Social Post, But I Can Not Find It
- How Many Pixel Codes Can I Use?
- How Is Revenue In Reports Measured?
- Are The Pixel Codes Based On Actions (Clicks, Sales, Etc)
- Show Remaining Articles (3) Collapse Articles
Calendar: Social Media Marketing Calendar
- Articles coming soon
Contacts: Social Media CRM Database
- Articles coming soon
Share Buttons: Manage Share Buttons
Approve: Approving Posts & Submissions
Account & User Settings
- My YouTube Account Is Not Showing In Publish Editor
- Manage Users: Making A User An Administrator Or Moderator
- Manage Users: Editing A User
- Manage Users: Deleting A User
- Manage Users: Adding A New User
- How To Setup A Custom Link Shortener Domain
- How To Set Account Preferences
- How Do I Add My Social Accounts?
- How Can I Edit A Post In The Queue That My User Has Added?
- How Can Agencies Use This Tool To Serve Multiple Clients?
- Can We Work With Clients Without Having Them As Users?
- Account Settings: How To Customize Your Account Settings
- Account Settings: How To Cancel Your Account
Getting Started
- Onboarding: Streamline Your Social Media Marketing
- Learn To Use Our Social Media Management Software Like a Pro!
- Social Media Management Software Walkthrough
- I Would Like To Start My First Campaign, Can You Help Me?
- Getting Started Guide
- How To Set Account Preferences
- How Do I Add My Social Accounts?
FAQs
- Why Does My Campaign Image Remain The Same Even When I Added The Logo On The Header Section
- I Would Like To Start My First Campaign, Can You Help Me?
- Why ReQueue Is Not Available In Twitter (X)
- Why Are My Social Profiles Not Displayed On The Publish Dashboard?
- Why Are My Instagram Videos Uploaded To YouTube Even Though They Are Very Short?
- Which Types Of Social Media Accounts To Create And In Which Order
- Posting To Instagram: Images And Aspect Ratios
- Social Media: My LinkedIn Post Did Not Publish Anything
- I Am Unable To Edit My Post In The Publish Dashboard
- Is There Bulk Photo Upload?
- How Do I Make Sure That The Right Image Is Shown On Facebook When It Is Added Through A Link?
- How Can I Schedule A Post To Publish Every 45 Days?
- How Can I Disable Adding Videos To YouTube When Posting To Instagram Using The Mobile App?
- Do You Have Time-Specific Categories, Like For Holidays?
- What Are Leads?
- Why Use Share Buttons
- What Is This Social Media Management (SMM) Tool?
- What Is Our Knowledge Base About
- Our Current Integrations
- Feature: Integrate Almost Any Email Service Provider With Our HTML Form Integration!
- How To Remove Or Delete A Workspace From Your Agency Dashboard
- How To Do A Search Within The Software
- How To Clear The App Data On Your Mobile Device
- How To Authorize Google To Allow SMTP
- Getting Started Guide
- When Participants Of A Campaign Upload Their Videos, Where Do These Videos Go?
- Troubleshooting: Upload Button In My Campaign Is Not Showing
- Troubleshooting: Unable To Log-In To The Mobile App
- Is There A Way To Remove Published By?
- I Press Publish Now Button, NOTHING Happens
- I Just Published A Social Post, But Verification Report Shows Verification Failed
- I Just Published A Social Post, But I Can Not Find It
- How To Type Emojis On Your Mac Or PC And Use It On Your Posts
- How To Remove The Record A Video Button In Video Campaigns
- How To Remove The Caption Entry In A Photo Contest?
- How To Change The Size Of My Contest Page So It Is Not Very Narrow
- How Publishing A Video To Instagram Using The Mobile App Works
- How Many Pixel Codes Can I Use?
- How Is Revenue In Reports Measured?
- How Do I Set-Up My Own Autoresponder?
- How Do I Integrate A Facebook Pixel (Or Any Pixel) To My Social Media Campaign Microsite?
- Facebook Not Posting?
- Do Autoresponder Emails Have Limits?
- Can I Use Other URL Shorteners?
- Are The Pixel Codes Based On Actions (Clicks, Sales, Etc)
- My YouTube Account Is Not Showing In Publish Editor
- How Do I Add My Social Accounts?
- How Can I Edit A Post In The Queue That My User Has Added?
- How Can Agencies Use This Tool To Serve Multiple Clients?
- Can We Work With Clients Without Having Them As Users?
- Show Remaining Articles (35) Collapse Articles
Integrations
- How To Setup Webhooks Integration
- How To Connect A Social Media Campaign To Zapier For Thousands Of Integrations With CRM & Email Providers
- How Analytics Integration Works
- Troubleshooting: Email Integrations with Campaigns
- Our Current Integrations
- Feature: Integrate Almost Any Email Service Provider With Our HTML Form Integration!
- How Do I Integrate A Facebook Pixel (Or Any Pixel) To My Social Media Campaign Microsite?
General
Templates
Knowledge Base Articles
- Articles coming soon
Feature: Publishing To Facebook Stories
Overview
We are thrilled to announce that you can publish to Facebook Stories. This feature allows you to post photos and videos to Facebook Stories effortlessly. This guide will walk you through the process of using Facebook Stories and outline the key differences between Facebook Stories, Reels, and regular posts.
Why Use Facebook Stories?
Facebook Stories offers a more personal and intimate way to engage with your existing audience. It appears prominently at the top of your feed and is ideal for behind-the-scenes content or less polished, casual updates. Remember, Stories are temporary and disappear after 24 hours.
Posting to Facebook Stories
Posting Images to Facebook Stories:
- Choosing the Right Image & Format:
- Opt for vertical mode images taken with your phone for optimal display.
- You can also upload images in standard 1080×1080 dimensions.
- Creating a Story:
- Enter the publishing section and select the Facebook profile for your Story.
- Do not add text, as Stories do not support this feature.
- Upload the chosen image. Note that only one image can be added per Story.
- Publishing the Story:
- Enable the ‘Stories' switch in the publishing options.
- Disable any unnecessary options like attached media.
- Once configured, post your Story. It will appear for 4 seconds before moving to the next item in the Story sequence.
Posting Videos to Facebook Stories:
- Preparing Your Video:
- Make sure your video is in vertical format.
- Videos in Facebook Stories cannot exceed 60 seconds.
- Publishing Video as a Story:
- Like images, select the Facebook profile and upload your video.
- Toggle on the ‘Stories' switch and ensure ‘Reels' is turned off.
- Publish your video, and it will be part of your Facebook Stories sequence.
Important Notes on Facebook Reels
- Facebook Reels is a discovery platform, ideal for reaching a new audience.
- Any video under 60 seconds will default to both Reels and your social feed.
- You can opt to publish exclusively to Reels if you prefer.
How to Post
- Access Publishing Section:
- Navigate to the publishing section in your Software dashboard.
- Select Media:
- Choose either an image or a video for your Story.
- Configure Settings:
- Make sure the ‘Stories' option is selected.
- Remember, you cannot combine ‘Stories' and ‘Reels'.
- Publish:
- Click to post your Story. You can also preview it on the network through the verification report.
Final Thoughts
Facebook Stories offer a fantastic way to connect with your audience on a more personal level. We encourage you to get creative with this feature and look forward to seeing your engaging content. If you have any questions or need assistance, feel free to reach out to support, or search the Knowledge Base.